Loan Details

Your loan number, term of your loan, and loan payment amount will not change with this conversion.

What do you need to do?

On May 11 or after,

• If your loan is set to automatically draft from your checking account, no action is needed. That draft will continue.
• If you pay your loan through your online banking at bohbank.com, you will need to set up a new payment in the digital banking system at city.bank. This needs to be done whether your payment is set to recur monthly or paid manually month-to-month.
• Refer to the Personal Digital Banking page for further information on how to create that payment.
• If your loan is paid through a third party, you will need to set up a new payment using the new routing number, 111301737.

Update to Loan Notices

Loan holders will receive a loan payment notice through the mail. The notice will include a coupon at the bottom of the page that you may use to accompany your loan payment. The coupon will ensure that the payment is posted to the correct account.

You may make a payment at any City Bank branch or mail your payment to:

City Bank
PO Box 2040
Lubbock, TX 79408

You may also make a payment by phone using your City Bank account, your account at another bank, or with a debit card. A $5 fee will be charged for payments made over the phone if you are not a City Bank account holder. To make a payment over the phone, contact the City Bank Customer Xperience Center at (800) 687-2265.